Do I need a student account to submit a support ticket?

No, guests and prospective students can submit a ticket using just their name and email address.

How long does it take for the support team to respond?

Our support and admissions team responds to all submitted tickets within 48 business hours.

How can I track the status of my submitted ticket?

You can track your tickets anytime on this page by entering the email address you used during submission.

Can I attach screenshots or transaction receipts to my ticket?

Yes, you can upload image screenshots (PNG, JPG, WEBP up to 5MB) directly while submitting your ticket.

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How can we help you?

Submit a support ticket and we'll respond within 48 hours. No login required.

Submit a Support Ticket

No account needed — just fill in your details

How It Works

1. Submit

Fill in the form with your issue details & screenshot — no login required.

2. We Review

Our team reviews and responds within 48 hours.

3. Resolved

Track your ticket status anytime using your email.

48-Hour Response Guarantee

Every ticket gets a unique tracking number. Track anytime using your email.

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